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Terms and conditions

Legal notice

This website is operated by

  • GraphicDesign&
  • c/o LucienneRoberts+
  • 31 Great Sutton Street
  • London EC1V 0NA
  • United Kingdom
  1. 1
    Copyright in this and any other websites operated by GraphicDesign& is owned by GraphicDesign&. Copyright in the material contained on these websites is owned by GraphicDesign& or its licensors. Save where specifically allowed, you are not permitted to copy, download, store in any media, transmit, adapt or change in any way any pages or materials contained on these websites with the exception of transient and incidental copies made in order for you to view these websites on-screen.
  2. 2
    Data protection
    The information that you provide about yourself to GraphicDesign& will only be used in accordance with our privacy policy.
  3. 3
    GraphicDesign& gives no representation or warranties express or implied about the operation or availability of this website nor about the information, content or books and products appearing on it. The availability of products and published prices are regularly updated, but are subject to amendment. Without prejudice to your statutory rights, GraphicDesign& are not liable for loss or damage of any kind incurred by you as a result of you using this website, purchasing products or attending events advertised on it including direct, indirect or consequential loss or damage. Although we endeavour to ensure that our website is free from infection by viruses or anything else that has contaminating or destructive properties, we cannot guarantee this, nor shall we be liable for it.
  4. 4
    GraphicDesign& reserves the right to make changes at any time to its websites, their content, this legal notice, privacy policy and terms and conditions of sale.
  5. 5
    Applicable Law
    This website, including its content, this Legal Notice, the Privacy Policy and Terms and Conditions of Sale are governed by and construed in accordance with English law.

Terms and conditions of sale

  1. 1
    The contract between us:
    These terms and conditions govern all transactions between us and any sale of goods by us to you. Please read them carefully. When you place an order to purchase goods from the site, and we have approved your payment details, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order. Our acceptance of your order brings into existence a legally binding contract between us (‘your Contract’). These terms and conditions, together with the prices displayed on our web site, delivery details, contact details and any document expressly referred to in these terms and conditions, set out the whole of our agreement relating to the sale of goods by us to you. These terms and conditions do not affect your statutory rights.
  2. 2
    Description and availability:
    All drawings, images, descriptive material, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods in order to assist your purchasing decision. All goods advertised are strictly subject to availability.
  3. 3
    Prices and cancellation by us:
    The price payable for goods will be stipulated on our website at the time you place your order. The price is inclusive of VAT. Any delivery charges are extra. We reserve the right to cancel your Contract if:
  4. we have insufficient stock to deliver the goods you have ordered; or
  5. we do not deliver to your area; or
  6. one or more of the goods you ordered was listed at an incorrect price due to a typographical error; or
  7. your payment is not authorised or is refused.
  8. If we do cancel your Contract, we will notify you by email and we will re-credit to your account any sum debited by us from your credit card within 30 days of your order. We are not obliged to offer any additional compensation for disappointment suffered.
  9. 4
    Withdrawal by you:
    You may withdraw from your Contract before the end of the tenth working day after you place your order, even if you have then already received the goods. You do not need to give us reason for withdrawing your order nor will you have to pay any penalty. You may withdraw from your Contract by returning the goods you have ordered within 14 days after they are delivered. The only circumstance in which you cannot withdraw from your Contract is where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered. To withdraw your order you must notify us in writing at the address set out in our contact details page of this website. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to our contact address at your own cost and risk. If you withdraw your order but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. Once you have notified us that you are withdrawing your order, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.
  10. 5
    Delivery of goods to you:
    We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. We will try to deliver your goods within 28 days but delay in delivery is sometimes outside of our control. Any dates we give you for delivery are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivering the goods to you. You will become the owner of the goods you have ordered once they have been delivered to your specified delivery address and your payment has been authorized and cleared by the credit card company. Once the goods have been delivered we no longer have any responsibility for any loss or damage to the goods.
  11. 6
    If you do not receive goods ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity, our only obligation will be:
  12. to make good any shortage; or
  13. to replace or repair any goods that are damaged or defective; or
  14. to refund to you the amount paid by you for the goods in question.
  15. To the extent permitted by law, we shall not be liable to you for any indirect or consequential loss or damage. Our maximum liability to you arising from any product you purchase from us shall be the price you paid for the product. We shall have no liability to you for any direct or consequential loss that is caused by any event or circumstance beyond our reasonable control, which shall include, but not be limited to, acts of God, civil commotion, riots, flood, drought, fire, and legislation. The contract between us shall be governed by and construed in accordance with the laws of the United Kingdom and English law being expressly reserved. All disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of the United Kingdom. These terms and conditions are subject to change at any time without prior notice to you.


Please direct all enquiries to:

c/o LucienneRoberts+
31 Great Sutton Street
London EC1V 0NA
United Kingdom

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GraphicDesign& 2013
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